Privacy Policy

1) Scope and Who We Are

MegaCub ("MegaCub", "we", "our", "us") is an educational technology platform designed to support K-12 learning. This Privacy Policy applies to our websites, web applications, content, support communications, and any services that link to this policy.

When you create an account, use our learning features, or communicate with us, you acknowledge that your information may be processed as described in this policy.

2) Information We Collect

A. Information you provide directly

• Account data such as name, email address, password hash, profile settings, and role (student, parent, educator, or admin).
• Communications you send to us, including support requests, feedback, and survey responses.
• Information you submit while using learning features, such as answers, progress markers, goals, and optional profile details.

B. Information collected automatically

• Device and technical information, including browser type, operating system, approximate location (based on IP), log data, and diagnostic data.
• Usage data such as pages visited, session events, timestamps, clicks, feature engagement, and error events.
• Security and anti-fraud signals used to detect unauthorized access and abuse.

C. Information from parents/guardians or schools

• Parent-linked child account data, permissions, and relationship management details.
• Limited administrative information from schools or educational partners where applicable.

3) How We Use Personal Information

• Provide, personalize, and improve core learning features and account functionality.
• Deliver adaptive educational experiences, including AI-assisted recommendations and progress pathways.
• Authenticate users, secure accounts, prevent misuse, and enforce our Terms of Service.
• Communicate service notices, updates, security alerts, and support responses.
• Measure product performance, debug technical issues, and improve reliability.
• Comply with legal obligations and respond to valid legal requests.

4) Legal Bases for Processing (Where Applicable)

Depending on your jurisdiction, we process personal information under one or more legal bases:

• Performance of a contract (for delivering the service you requested).
• Legitimate interests (for security, product improvement, and service analytics).
• Consent (where required, including certain optional features and certain child-related contexts).
• Compliance with legal obligations.

5) Children and Educational Privacy

MegaCub is built for students, including minors. We take child privacy seriously and apply heightened safeguards for child accounts.

• We collect only the information reasonably necessary to provide educational services.
• Parents/guardians may request review, correction, or deletion of a child account's personal information, subject to legal and security constraints.
• Where required, child account creation and continued use must be authorized by a parent, guardian, or school representative.
• We use protective access controls and role-based permissions for parent-child account relationships.

For privacy questions related to child accounts, contact support@megacub.com.

6) Cookies and Similar Technologies

We use cookies and similar technologies to keep users signed in, remember preferences, analyze performance, and improve user experience.

• Essential technologies required for security, login state, and core functionality.
• Performance and analytics technologies used to understand product usage trends.
• Preference technologies used to maintain settings and improve continuity between sessions.

You can control certain cookie settings through your browser. Disabling cookies may reduce functionality.

7) How We Share Information

We may share personal information in limited cases:

• With service providers and subprocessors that help us operate the platform (e.g., hosting, email delivery, monitoring, support infrastructure).
• With parents/guardians and authorized school personnel where child account oversight is part of the service.
• With legal authorities when required by law, court order, or valid legal process.
• As part of a merger, financing, acquisition, or business transfer, subject to confidentiality and lawful processing requirements.

We require vendors to process personal information under contract and to protect it with appropriate security controls.

8) Data Retention

We retain personal information only for as long as needed for legitimate educational, operational, legal, and security purposes.

• Active account data is generally retained while your account remains in use.
• Certain records may be retained for legal compliance, audit, dispute resolution, and fraud prevention.
• When deletion is requested and permitted, data is removed or de-identified within a reasonable period, subject to backup and legal retention cycles.

9) Security Measures

We use layered technical and organizational safeguards designed to protect confidentiality, integrity, and availability of personal information.

• Authentication controls, access restrictions, and least-privilege operational practices.
• Encryption in transit and other protective controls appropriate to the sensitivity of data.
• Monitoring, logging, and incident response processes aimed at detecting and addressing security events.

No method of transmission or storage is completely secure. We encourage users to use strong passwords and keep account credentials private.

10) International Data Transfers

MegaCub may process data in countries other than your own. Where required, we use lawful transfer mechanisms and safeguards for cross-border processing.

By using our services, you understand that your information may be transferred to and processed in jurisdictions with different data protection laws.

11) Your Privacy Rights

Depending on local law, you may have rights to:

• Access personal information we hold about you.
• Request correction of inaccurate or outdated data.
• Request deletion of personal information, subject to legal exceptions.
• Object to or restrict certain processing activities.
• Request portability of certain data where technically feasible.
• Withdraw consent where processing relies on consent.

To exercise rights, contact support@megacub.com from your account email (or include enough information for verification).

12) Third-Party Services and Links

Our services may link to third-party websites or use third-party integrations. We are not responsible for privacy practices of third parties not controlled by MegaCub.

Review third-party privacy notices before sharing information with those services.

13) Data Breach and Incident Response

We maintain procedures to assess, contain, and respond to potential incidents. If required by law, we notify affected users and/or regulators within legally required timelines.

14) Changes to This Privacy Policy

We may update this Privacy Policy to reflect legal, technical, or product changes. If updates are material, we will provide additional notice where appropriate.

Continued use of the service after policy updates means you accept the revised policy.

15) Contact Us

Questions, privacy requests, or complaints can be sent to support@megacub.com.